Every day, our clients entrust their customers and business to our bilingual (English and Hindi) employees, who engage in telephone and Internet contact, call center operations, information technologies and management, telecommunications, sales, customer service and marketing efforts.
Some of the latest trends and value added services deployed as part of call center design and operation are:
State of the art "Web Enabled" call center environment Customized call handling applications The trend toward PC/IP platform Live, interactive call response 24 hours per day, 7 days per week. Technical Support/ Helpdesk Services on-line Automatic call distribution Commitment to customer satisfaction, retention and relationship building Comprehensive and ongoing training programs Motivation performance driven concepts. Professional corporate philosophy and culture.
We provide clients with:
Higher quality telephone and web-based customer service and sales operations. Lower base operating costs. Maximum customer value
We deliver through:
Specialized computer telephony Technologies Call center development experience. Human resources management and process expertise.
- Customer Support
- Sale Support
- Complaint Handling
- Technical Queries
- Lead Generation
- Market Research
Bulk data entry and data conversion
Data entry services comprises minimum of double keying process wherein data is rekeyed to provide at least 99.95% accuracy with complete confidentiality and high level of accuracy. The customers prefer to outsource their jobs to us. We offer data entry services for all kinds of textual data capturing from printed matter, manuscripts, scanned images, web research, etc.
Some of our services in bulk data entry and data processing are:
- Data entry from paper/books with high accuracy and speed.
- Data entry from image files in any format.
- Business Transactions data entry like sales/purchase/payroll.
- Data entry of e-books.
- Data entry- yellow pages and white pages keying.
- Data entry and compilation from website.
- Data Capture/ collection
- Strategic data entry into software program and application
- Receipt/bill data entry
- Data entry from mailing list/mailing label.
LET'S GET STARTED
We do all kinds of things here at Royal Spade Technologies and in order for us to get you to the right team we will ask you a few questions. it'll just be a few questions and we will keep it really simple!